JSRSF Booking Pro is a reservation management system — think of it as a digital notebook where all customer bookings for your location are stored and organized.
When a customer calls or visits to reserve a Jet Ski, ATV, or Yacht experience at your location, the sales team enters the reservation into this app. You — as the Location Owner — can see all those reservations on your screen, any time you want.
As a Location Owner, your two most important jobs in this app are:
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See Your Bookings
View all reservations for your location — who's coming, when, and what they booked.
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Set Your Availability
Tell the system how many units (Jet Skis, ATVs, etc.) you have available each day and hour.
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You don't create bookings — that's the sales team's job.
Your role is to monitor what's been booked and update your availability so the system doesn't oversell your location. Think of it like managing your inventory.
The app works in a web browser — the same program you use to browse the internet (Chrome, Safari, Firefox). You can use it on your phone, tablet, or computer.
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Screenshot: Login Screen
Shows the JSRSF logo at the top, a field for your email address, a field for your password, and a blue "Sign In" button
Step-by-Step: How to Log In
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1
Open your browser
On your phone, tap the Chrome (🟡🔵🔴🟢) or Safari icon. On a computer, look for the same icons at the bottom of your screen or desktop.
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2
Go to the app website
Type or paste the app's web address in the address bar at the top of the browser. Your administrator will give you this link. We recommend bookmarking it so you can find it easily next time.
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3
Enter your email address
Tap the field labeled "Email" and type your work email address (the one your admin gave you when setting up your account).
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4
Enter your password
Tap the field labeled "Password" and type your password. The letters will appear as dots (●●●●) to keep it private — this is normal.
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5
Press the "Sign In" button
Tap or click the blue button at the bottom. If your email and password are correct, the app will open. If you see an error message, double-check that you typed both correctly.
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First time logging in?
Your temporary password is pass123. The system may ask you to create a new password. Choose something you'll remember, and write it down somewhere safe. Never share your password with anyone.
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Install the app on your phone for easy access
After you log in, look for a small button that says "📲 Install" at the top of the screen. If you tap it, the app will be added to your phone's home screen — just like any other app you downloaded. This is the easiest way to open it in the future!
Once you're logged in, you'll see a screen that's divided into two main parts. Let's explain each one:
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Screenshot: Main App Screen After Login
Shows the sidebar menu on the left with three options, and the Dashboard content on the right side of the screen
The Left Side Menu (Sidebar)
On the left side of the screen (or behind a ☰ menu button on phones), you'll find the navigation menu. As a Location Owner, you have access to three sections:
| Menu Item | What It Does |
|---|
| 🏠 Dashboard |
Your home page. Shows a quick summary of today's reservations at your location. |
| 📅 Bookings |
The full list of all reservations at your location. You can search, filter, and see details of each booking. |
| ⚡ Availability |
Where you control how many units are available at your location each day and hour. This is your most important section. |
The Bottom of the Sidebar
At the very bottom of the left menu, you'll see your name and role ("LOCATION OWNER"). There's also a Sign Out button — tap this when you're done using the app, especially if you're on a shared device.
On a Phone or Tablet
On smaller screens, the left menu is hidden by default. Look for the ☰ (three lines) button at the top left corner of the screen. Tap it to slide open the menu. Tap anywhere on the right side (or the X) to close it again.
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Screenshot: Mobile Menu — Tap the ☰ button to open
Shows the hamburger menu button in the top left corner, and the open sidebar with the three navigation options
Every time you open the app, you land on the Dashboard. Think of it as the front page of a newspaper — it gives you the most important information right away.
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Screenshot: Dashboard Page
Shows four number cards at the top (Volume, Today's Reservations, Confirmed, Cancellations) and the recent activity list below
Understanding the Numbers on Your Dashboard
You'll see four boxes at the top, each with a number. Here's what each one means:
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💰
Volume (This Month)
This is the total money collected from all bookings this month — across the entire company, not just your location. Think of it as the company's monthly sales report.
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Today's Reservations
How many bookings are scheduled for today. If this number is 8, it means 8 groups have reservations at your location today.
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✅
Confirmed
The number of bookings that are officially confirmed. These customers have paid or are expected to show up.
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❌
Cancellations
How many bookings were cancelled this month. If this number is rising, it might be worth a conversation with your admin.
The Activity Log (Bottom Section)
Below the number boxes, you'll see a list of the 10 most recent completed bookings. This is like a quick history — useful to see who came recently and what services they used.
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You don't need to do anything on the Dashboard
The Dashboard is just for reading — it updates automatically. You don't need to press any buttons or fill in anything here. Just use it to stay informed.
The Bookings page shows you every reservation made for your location. You can see customer names, dates, times, number of people, payment status, and more.
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Screenshot: Bookings Page
Shows a filter bar at the top, then a list of bookings below. Each row shows a customer name, booking reference, date, time, location, status badge, and number of people.
How to Find a Specific Booking
At the top of the page, there's a row of filter options. Think of these as ways to search or narrow down the list:
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1
Navigate by Date (← Today →)
Use the left (←) and right (→) arrows to move to the previous or next day. The "Today" button in the middle always takes you back to today's bookings. This is the easiest way to see "What do I have tomorrow?"
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2
Search by Customer Name or Phone
If a customer contacts you asking about their reservation, you can type their name or phone number in the search box and their booking will appear immediately.
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3
Filter by Status
You can show only CONFIRMED bookings (those are the ones you need to prepare for), or see ALL bookings including pending and cancelled ones.
Understanding the Booking Status Colors
Each booking has a colored label called a "status badge." Here's what each color means:
| Color Label | What It Means | What You Should Do |
|---|
| CONFIRMED |
The customer's reservation is confirmed. They are coming. |
Prepare the units for their scheduled time. |
| PENDING |
The booking is waiting for payment or final confirmation. |
Keep an eye on it — it may change to Confirmed or be cancelled. |
| COMPLETED |
The activity already happened and is marked as done. |
No action needed. |
| CANCELLED |
The booking was cancelled by the customer or the sales team. |
Those units are now available again for that time slot. |
| DRAFT |
A booking that was started but not finished yet. |
Contact your admin if you see many drafts. |
Viewing Booking Details
To see the full information for any booking, simply tap or click on that row. A detail view will open showing:
- Customer full name and phone number
- Date and time of the reservation
- Activity type (Jet Ski, ATV, etc.) and duration (1 hour, 2 hours, etc.)
- Number of people and units
- Payment method and amount
- Any special notes left by the sales agent
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Screenshot: Booking Detail View
Shows the full booking detail panel with customer name, contact info, service details, date/time, payment status, and notes
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Good daily practice
Every morning, go to the Bookings page, navigate to today's date, and filter by CONFIRMED status. This gives you your full day's schedule — who is coming and at what time. Print it or take a screenshot to keep handy at your location.
Calendar View
Near the top of the Bookings page, there's a button to switch to Calendar View. This shows a full month where you can see dots on days with bookings — very useful to plan ahead. Tap any day on the calendar to see that day's bookings.
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Screenshot: Bookings Calendar View
Shows a monthly calendar grid. Days with bookings have small orange dots. Tapping a day shows the bookings for that day.
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This is the most important thing you do in this app!
Keeping your availability accurate prevents the sales team from booking more customers than you can handle. Think of it like setting how many tables are available in a restaurant — if you say 10 and only have 5, you'll be overbooked.
Go to ⚡ Availability in the left menu. This page shows you two things:
- Today's Status Card — a big box at the top showing how many units you have available right now.
- Hourly Breakdown Table — a table showing the availability for each hour of the day.
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Screenshot: Availability Page — Full View
Shows a large card at the top with "Today's Status" showing the number of available units and a green status, then below it a table with rows for each hour (6:00 AM to 8:00 PM) and the units available per hour
Understanding Your Base Units
Your "Base Units" is your normal, standard fleet size — for example, if you have 8 Jet Skis, your base units would be 8. Unless you change it for a specific time, the system assumes you always have that many available.
EXAMPLE: A location with 8 Jet Skis (Base Units = 8)
All 8 units available by default. If 3 break down, you'd change that hour to 5.
How to Edit Your Availability for Specific Hours
Let's say one of your Jet Skis is broken for the morning, or you close early one day. You can adjust the availability hour by hour. Here's how:
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1
Tap the "Edit Hours" button
You'll find this button on the Today's Status card at the top of the Availability page. It's usually a blue or orange button. Tap it once to open the hourly editor.
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2
The hourly editor opens
You'll see a grid showing every hour of the day, from 6:00 AM to 8:00 PM. Each hour has a box where you can see and change the number of available units.
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3
Find the hour you want to change
Scroll down to find the specific hour. For example, if you want to change 10:00 AM, look for the row labeled "10:00".
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Tap on the number and change it
Tap the number in that hour's box. A keyboard will appear (on phones). Delete the old number and type the new one. For example, if you normally have 8 but a Jet Ski is broken, type 7. If you're completely closed for that hour, type 0.
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5
Tap "Save" when you're done
After adjusting all the hours you need to change, look for the Save button and tap it. Your changes are saved immediately.
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Screenshot: Hourly Availability Editor
Shows a modal (pop-up window) with a grid of all hours from 6:00 AM to 8:00 PM. Each hour has a number input box. Some hours show a different number from the base (marked with "Edited"). Save and Cancel buttons at the bottom.
What the "Edited" Badge Means
After you change a specific hour, you'll notice a small badge appears next to it that says "Edited". This just means that hour has a custom number — different from your base units. It's a reminder that you've made a manual change for that time.
Common Availability Scenarios
Here are real-life examples of when and how to adjust your availability:
🔧 Scenario 1: One of your Jet Skis needs maintenance from 2 PM to 5 PM
Go to Availability → Edit Hours → Find 2:00 PM, 3:00 PM, and 4:00 PM → Change each from 8 to 7 (one less) → Tap Save.
🌧️ Scenario 2: Bad weather — you're closing early today at 3 PM
Go to Availability → Edit Hours → Find 3:00 PM, 4:00 PM, 5:00 PM, etc. → Change each to 0 (zero means unavailable/closed) → Tap Save. This prevents any new bookings from being made for those hours.
🎉 Scenario 3: You have a private group booking that will take all your units for the morning
Go to Availability → Edit Hours → Set 8:00 AM, 9:00 AM, 10:00 AM, 11:00 AM all to 0 → Tap Save. The sales team won't be able to book any individual customers during those hours.
✅ Scenario 4: Everything is normal — no changes needed
You don't need to do anything! If your fleet is fully available and operating normally, the system automatically shows your base unit count. Only make changes when something is different from normal.
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Best practice: Check your availability every morning
Take 2 minutes at the start of each day to open the Availability page. If everything is normal, great — no changes needed. If anything is different (maintenance, weather, staff issues), update the affected hours right away. This protects you from being overbooked.
What Happens When Availability Is Set to Zero (0)?
When you set an hour to 0 units, the system treats your location as closed for that hour. The sales team will see it as unavailable and cannot book customers for that time slot. It will also appear as "Closed" or "Unavailable" if customers check availability online.
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Screenshot: Today's Status — Showing "🚫 Closed" Status
Shows the Today's Status card with a red indicator and the text "Closed" when availability is set to 0 for the current hour
The Hourly Breakdown Table (Quick Reference)
Even without editing, the Availability page shows you a handy read-only table. It has three columns:
| Column | What It Shows |
|---|
| Time |
Each row is one hour of the day, from 6:00 AM to 8:00 PM |
| Units Available |
How many of your units are available at that hour |
| Edited Badge |
If this hour was manually adjusted, you'll see an "Edited" label |
❓ I can't log in. What do I do?
First, make sure you're typing your email and password correctly. Passwords are case-sensitive — check if Caps Lock is on your keyboard. If you still can't log in, contact your administrator and ask them to reset your password.
❓ The screen looks different on my phone vs. my computer. Is that normal?
Yes, completely normal. The app adjusts to fit whatever screen size you're using. On phones, the menu is hidden and you open it with the ☰ button. On computers, the menu is always visible on the left side.
❓ I see a booking I don't recognize. What should I do?
Contact your administrator or the sales team and give them the booking reference number (you'll see it on the booking row — it starts with letters and numbers). Do not try to cancel or modify it yourself.
❓ I made a mistake in my availability. Can I fix it?
Yes! Just go back to Availability → Edit Hours → find the same hour you changed → type the correct number → Save. You can correct mistakes at any time.
❓ The app is showing an error or a red banner at the top. What does that mean?
A red banner means the system had trouble connecting. Look for a "Retry" button and tap it. If the error keeps appearing, contact your administrator. Do not close or delete the app.
❓ I can't find a customer's booking. Where could it be?
Go to Bookings → clear any date filters by tapping "Today" and then remove the date to see all dates. Try typing the customer's name or phone number in the search box. Also check that you're not filtering by a specific status — try setting the status filter to "ALL".
❓ The numbers on my dashboard look wrong. Should I worry?
The dashboard updates automatically. If numbers seem off, try refreshing the page (swipe down on a phone, or press F5 on a computer). If they still look wrong after refreshing, contact your administrator.
❓ Can I change or cancel a booking myself?
No — as a Location Owner, you can only view bookings, not modify them. If a customer needs to change or cancel, please contact your admin or sales team and give them the booking reference number.
❓ How do I sign out / log out?
Scroll to the very bottom of the left sidebar menu. You'll see a "Sign Out" button. Tap it. Always sign out if you're using a shared computer or if you step away from the device for an extended period.
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You're doing great!
Managing your availability and checking your bookings each morning is all you need to do. These two simple habits will keep your operations running smoothly and prevent overbooking. If you ever feel lost, this guide is always here to help you — and your administrator is just a phone call away.